West Herr Auditorium Theatre Tickets

Complete Guide to Buying Tickets at the West Herr Auditorium Theatre

The West Herr Auditorium Theatre is a very popular performing arts and Broadway theater in Rochester, New York. With only a capacity for 3000 guests per event, be sure to get your tickets as early as possible to ensure you get a good seat.

The West Herr Auditorium Theatre, located at 885 East Main Street, Rochester, NY, is a historic cultural landmark renowned for its grand architecture, exceptional acoustics, and a rich history dating back to 1930 when it was originally built as the Masonic Temple. Operated by the Rochester Broadway Theatre League (RBTL), this venue hosts a diverse array of performances, including Broadway musicals, concerts, comedy shows, and community events. From blockbuster productions like Wicked and Hamilton to concerts by artists like Joe Bonamassa, the venue offers something for every entertainment enthusiast. Ticket options are varied to suit different preferences and budgets, ranging from premium orchestra seats to budget-friendly balcony options, with prices typically starting at $46.35 and going up to $782.10 for premium seats, depending on the event. Tickets can be purchased through primary sources like Ticketmaster and the venue’s box office, as well as secondary marketplaces like Ticket Squeeze for resale tickets. The venue also offers VIP packages for select events, providing exclusive perks like premium seating and access to the President’s Club.

This site is not affiliated or sponsored by Rochester Broadway Theatre League or Rochester Auditorium Theatre and is not an official ticket seller of Rochester Broadway Theatre League. This site links to resale tickets for events at the Rochester Auditorium Theatre. See the Disclaimer page.

Upcoming Events at The West Herr Auditorium Theatre

• 23rd Sep 2025: World Ballet Company: The Great Gatsby (Tickets from $77 at TicketSqueeze.com)
• 24th Sep 2025: Celtic Thunder (Tickets from $67 at TicketSqueeze.com)
• 21st Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 22nd Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 23rd Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 24th Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 25th Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 26th Oct 2025: Clue - Live On Stage (Tickets from $203 at TicketSqueeze.com)
• 02nd Nov 2025: State Ballet Theatre of Ukraine: Swan Lake (Tickets from $78 at TicketSqueeze.com)
• 07th Nov 2025: Rochester Philharmonic Orchestra: Jaws In Concert (Tickets from $55 at TicketSqueeze.com)
• 13th Nov 2025: Rocky Horror Picture Show & Barry Bostwick (Tickets from $70 at TicketSqueeze.com)
• 15th Nov 2025: Legends of Laughter (Tickets from $109 at TicketSqueeze.com)
• 18th Nov 2025: Hamilton (Tickets from $483 at TicketSqueeze.com)
• 19th Nov 2025: Hamilton (Tickets from $525 at TicketSqueeze.com)
• 20th Nov 2025: Hamilton (Tickets from $441 at TicketSqueeze.com)
• 21st Nov 2025: Hamilton (Tickets from $504 at TicketSqueeze.com)
• 22nd Nov 2025: Hamilton (Tickets from $462 at TicketSqueeze.com)
• 23rd Nov 2025: Hamilton (Tickets from $504 at TicketSqueeze.com)
• 24th Nov 2025: Hamilton (Tickets from $108 at TicketSqueeze.com)
• 25th Nov 2025: Hamilton (Tickets from $483 at TicketSqueeze.com)
• 26th Nov 2025: Hamilton (Tickets from $441 at TicketSqueeze.com)
• 28th Nov 2025: Hamilton (Tickets from $504 at TicketSqueeze.com)
• 29th Nov 2025: Hamilton (Tickets from $441 at TicketSqueeze.com)
• 30th Nov 2025: Hamilton (Tickets from $504 at TicketSqueeze.com)
• 03rd Dec 2025: Nutcracker! Magical Christmas Ballet (Tickets at TicketSqueeze.com)
• 03rd Dec 2025: Straight No Chaser (Tickets from $69 at TicketSqueeze.com)
• 09th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 10th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 11th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 12th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 13th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 14th Dec 2025: & Juliet (Tickets from $203 at TicketSqueeze.com)
• 19th Dec 2025: Jim Brickman (Tickets from $71 at TicketSqueeze.com)
• 13th Jan 2026: Monty Python's Spamalot (Tickets from $203 at TicketSqueeze.com)
• 14th Jan 2026: Monty Python's Spamalot (Tickets from $203 at TicketSqueeze.com)
• 15th Jan 2026: Monty Python's Spamalot (Tickets from $203 at TicketSqueeze.com)
• 16th Jan 2026: Monty Python's Spamalot (Tickets at TicketSqueeze.com)
• 17th Jan 2026: Monty Python's Spamalot (Tickets at TicketSqueeze.com)
• 18th Jan 2026: Monty Python's Spamalot (Tickets at TicketSqueeze.com)
• 18th Feb 2026: Wicked (Tickets from $203 at TicketSqueeze.com)
• 19th Feb 2026: Wicked (Tickets from $203 at TicketSqueeze.com)
• 20th Feb 2026: Wicked (Tickets from $203 at TicketSqueeze.com)
• 21st Feb 2026: Wicked (Tickets from $203 at TicketSqueeze.com)
• 22nd Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 24th Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 25th Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 26th Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 27th Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 28th Feb 2026: Wicked (Tickets at TicketSqueeze.com)
• 01st Mar 2026: Wicked (Tickets at TicketSqueeze.com)
• 24th Mar 2026: Kimberly Akimbo (Tickets from $203 at TicketSqueeze.com)
• 25th Mar 2026: Kimberly Akimbo (Tickets from $203 at TicketSqueeze.com)
• 26th Mar 2026: Kimberly Akimbo (Tickets from $203 at TicketSqueeze.com)
• 27th Mar 2026: Kimberly Akimbo (Tickets from $203 at TicketSqueeze.com)
• 28th Mar 2026: Kimberly Akimbo (Tickets at TicketSqueeze.com)
• 29th Mar 2026: Kimberly Akimbo (Tickets at TicketSqueeze.com)
• 21st Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 22nd Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 23rd Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 24th Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 25th Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 26th Apr 2026: A Beautiful Noise - The Neil Diamond Musical (Tickets at TicketSqueeze.com)
• 02nd May 2026: Rochester Philharmonic Orchestra: The Music of Tina Turner (Tickets from $54 at TicketSqueeze.com)
• 09th Jun 2026: Suffs (Tickets at TicketSqueeze.com)
• 10th Jun 2026: Suffs (Tickets at TicketSqueeze.com)
• 11th Jun 2026: Suffs (Tickets at TicketSqueeze.com)
• 12th Jun 2026: Suffs (Tickets at TicketSqueeze.com)
• 13th Jun 2026: Suffs (Tickets from $93 at TicketSqueeze.com)
• 14th Jun 2026: Suffs (Tickets at TicketSqueeze.com)

West Herr Auditorium Theatre Venue Information

Nestled in the heart of Rochester, New York, the West Herr Auditorium Theatre is part of the West Herr Performing Arts Center, a historic complex that has been a cornerstone of the city’s cultural scene since its construction in 1930. Originally the Rochester Masonic Temple, the venue was acquired by RBTL in 2003 and renamed in 2023 following a partnership with the West Herr Automotive Group. The theatre boasts a grand foyer with ornate details, plush seating, and impeccable acoustics, creating a sophisticated atmosphere for performances. With a capacity of approximately 2,500, the venue is designed to offer unobstructed views from every seat, though patrons in the loge or balcony sections should note there are no elevators, requiring stair access. The venue is accessible via public transportation (RTS bus routes 10, 11, and 35) and major highways (I-490 and I-390), with parking available in nearby lots and on the street. A coat check service is available during winter months for a $1 donation to RBTL’s Arts Education Programs, and booster seats are provided free of charge for children. All guests must pass through metal detectors, and clear bags are encouraged for faster entry.

West Herr Auditorium Theatre Seating Chart

West Herr Auditorium Theatre Seating Options

The West Herr Auditorium Theatre offers a variety of seating options to cater to different preferences, budgets, and viewing experiences. Below is a detailed breakdown of the main seating sections, based on information from various sources.

Balcony

The balcony is the uppermost level of the theatre, offering the most budget-friendly seating options, with tickets often starting as low as $46.35. While these seats are the farthest from the stage, they provide a full view of the performance, making them ideal for those prioritizing affordability. However, the balcony is only accessible by stairs, which may pose challenges for patrons with mobility issues. Reviews suggest that even the back rows offer decent sightlines, though details on stage may be harder to discern, and taller patrons have noted the seats can feel cramped. The top row may offer extra legroom.

Loge

Located between the balcony and the main floor, the loge section offers a mid-tier seating option with a balance of proximity and cost. These seats provide good sightlines and are closer to the stage than the balcony, offering a more immersive experience. Like the balcony, the loge is accessible only by stairs, so patrons should be prepared for climbing. The loge is a popular choice for those seeking a compromise between the premium main floor seats and the more distant balcony.

Main Floor

The main floor, also referred to as the orchestra section, is the closest seating area to the stage and is divided into center and side orchestra seats. Center orchestra seats are considered premium, offering an intimate experience with excellent sightlines and the ability to see performers’ facial expressions clearly. Prices for these seats can range up to $782.10 for high-demand shows. Side orchestra seats, located to the left and right of the center, are slightly less expensive but still provide great views with a unique perspective. The main floor is accessible without stairs, making it suitable for patrons with mobility concerns.

Pit

The pit area, when available, is the closest section to the stage, offering an unparalleled view of the performance. This section is typically used for specific events with unique configurations and may not always be available. Pit seats are among the most expensive due to their proximity to the action, ideal for those seeking a fully immersive experience. Availability and pricing vary by event, so checking the specific seating chart for the performance is recommended.

VIP Packages

For select events, the West Herr Auditorium Theatre offers VIP packages that enhance the theatre-going experience. These packages often include premium seating (typically in the orchestra or pit areas), access to the President’s Club (featuring coat check, bar service, hors d’oeuvres, and dessert), and other exclusive perks. Details and availability of VIP packages depend on the event, and interested patrons should check with Ticketmaster or the box office for specific offerings. For example, events like Nutcracker! Magical Christmas Ballet may offer special discounts or perks for VIP ticket holders.

West Herr Auditorium Theatre Ticket Sources

Purchasing tickets for events at the West Herr Auditorium Theatre can be done through multiple channels, each with its own advantages and considerations. Below are the primary and secondary sources for obtaining tickets.

Ticketmaster (Primary Tickets)

Ticketmaster is the primary ticketing platform for West Herr Auditorium Theatre events, offering a secure and reliable way to purchase tickets directly from the venue’s authorized seller. Tickets are available online at Ticketmaster.com, where patrons can view interactive seating charts, check availability, and select seats for specific performances. Ticketmaster offers a range of prices, from budget-friendly balcony seats to premium orchestra and pit options. Patrons should be aware that venue service fees may apply, though no additional Ticketmaster service fees are imposed when purchasing in person at the box office.

Box Office

The West Herr Auditorium Theatre Box Office, located at 885 East Main Street, Rochester, NY, is open Monday through Friday from 10:00 AM to 5:00 PM and Saturdays from 10:00 AM to 2:00 PM, with extended hours on show days. The box office accepts cash, major credit cards (VISA, MasterCard, Discover, American Express), and RBTL gift certificates, but does not accept personal checks or Ticketmaster gift cards. Purchasing tickets directly from the box office avoids Ticketmaster’s online service fees, though venue fees may still apply. Patrons can pick up will-call tickets one hour prior to the show with a valid photo ID, the credit card used for purchase, and the order number. RBTL gift certificates, available in $25, $50, and $100 increments, can be purchased at the box office or online and are redeemable for most events.

Ticket Squeeze (Resale Tickets)

Ticket Squeeze is a secondary marketplace for purchasing resale tickets to West Herr Auditorium Theatre events. This platform offers tickets that may not be available through primary sources, especially for sold-out shows or last-minute purchases. Prices on Ticket Squeeze can vary widely, often ranging from $87 to $1,978, depending on demand and seat location. While Ticket Squeeze provides a 100% buyer guarantee, patrons should exercise caution when buying from other resale platforms.

Ticket Squeeze 4.6/5 rating and highly trusted marketplace

West Herr Auditorium Theatre Ticket Types

The West Herr Auditorium Theatre offers various ticket types to accommodate different preferences and event formats. Below is an overview of the available ticket types.

Theater Tickets

Theater tickets are the standard option for most performances, including Broadway musicals like Les Misérables, Mamma Mia!, and MJ – The Musical. These tickets grant access to specific seats in the balcony, loge, or main floor sections, with prices varying based on the seat location and event popularity. Theater tickets are typically assigned seating, ensuring a reserved spot for the performance. Prices can range from $46.35 for balcony seats to $782.10 for premium orchestra seats.

VIP Packages

VIP packages are available for select events and include premium seating (often in the pit or orchestra) and exclusive perks such as access to the President’s Club, which offers coat check, bar service, hors d’oeuvres, and dessert. These packages cater to patrons seeking a premium experience and are priced higher than standard theater tickets. Availability and specific perks vary by event, so checking with Ticketmaster or the box office is recommended.

Seating Tickets

Seating tickets refer to the standard assigned seating options across the balcony, loge, main floor, and pit sections. These tickets are tailored to specific performances and seating preferences, with interactive seating charts available on platforms like Ticketmaster, SeatGeek, and TickPick to help patrons choose their preferred view and price point. Seating tickets are the most common ticket type for theatrical productions and concerts at the venue.

General Admission

General admission tickets are less common at the West Herr Auditorium Theatre, as most events feature assigned seating. However, for certain concerts or community events, general admission may be offered, allowing patrons to choose their seats on a first-come, first-served basis. Patrons should check the event listing on Ticketmaster or contact the box office to confirm whether general admission is available for a specific show.

Resale Tickets

Resale tickets are available through secondary marketplaces like Ticket Squeeze. These tickets are sold by individuals or brokers and may be priced above face value, especially for high-demand shows like Hamilton or Wicked. Prices can range from $87 to $1,978, depending on the event and seat location.

Frequently Asked Questions

Is Parking Included in the Ticket?

Yes, the West Herr Auditorium Theatre offers plenty of on-site and nearby parking options, though parking is not typically included in the ticket price. Several parking lots are available off East Main Street and College Avenue, with entrances on Main Street and Prince Street. The Pike Lot, located two blocks from the main entrance, is recently paved, well-lit, and available for advance reservation. Parking prices range from $5 to $15, depending on proximity and duration, and street parking may also be available, though rates and availability vary. Patrons are encouraged to arrive early to secure parking.

Where Are the Best Seats at West Herr Auditorium Theatre?

The “best” seats depend on personal preferences and the type of performance. For an intimate and immersive experience, center orchestra seats on the main floor are ideal, offering close proximity to the stage and clear views of performers’ facial expressions. Pit seats, when available, provide the closest view but are pricier. Side orchestra seats offer a unique perspective at a slightly lower cost. For budget-conscious patrons, the loge and balcony provide good sightlines at a lower price, though they are farther from the stage. Reviews indicate no seats have obstructed views, but taller patrons may find balcony seats cramped. Interactive seating charts on Ticketmaster or Ticket Squeeze can help choose the best seats for your needs.

Are There Any Age Restrictions?

Children and infants are required to have a ticket for all events at the West Herr Auditorium Theatre, regardless of age. Some performances, such as certain Broadway shows or comedy events, may have specific age restrictions or recommendations due to content (e.g., mature themes or language). Patrons are advised to check the event listing on Ticketmaster or contact the box office at (585) 222-5000 for details on age appropriateness. Booster seats are available free of charge for children; request one from an usher before the performance. If a child is unable to remain quiet or sit still, patrons are encouraged to be considerate of others and may be asked to step out to avoid disrupting the performance.