West Herr Auditorium Theatre Seating Chart

There is nothing better than kicking back with your friends and family in a beautiful auditorium, watching your favorite plays, musicals or live bands and artists on the stage. What a special way to enjoy your evening! In the Rochester Theatre, you won’t miss a moment, its hard to find another that matches the world-class talent taking place.

As one of Western New York’s most popular venues to visit as it attracts a varied schedule each and every season to it’s doors. Celebating the upmost talented actors and musicians – making the standard very high.

Come and be a part of thousands of fellow fans, all there for the same reason you are.

All you have to do is decide on your prefered seating option before arrival and enjoy the show!

Choose from the Orchestra/Main Floor which is split into 4 levels, each vary in price and can be seen by refering to the venue’s seating chart.

There are two separate seating sections inside the theater – the balcony and the orchestra. 

In the balcony section, there are four standard levels of pricing, while there are three price levels in the orchestra. 

There is a seating chart on the theater’s website that shows the price levels via a colored key, indicating the prices for different areas. Be sure to check out the seating chart to see for yourself. 

Balcony seating prices

When sitting in the balcony section, the loge seats – from rows A to D – are the most expensive options, as they are the closest to the stage. The next section back is the front-balcony area from rows E to M. This section is level two on the price scale. 

The mid-balcony section – rows N to T – is the third-tier pricing level, while the lowest prices in the balcony are in the rear-balcony section, from rows U to Y. 

Orchestra seating prices

The seating in the orchestra isn’t quite as simple as the balcony, as not all the rows are part of the same pricing section. 

For example, some of row A is part of the most expensive front-orchestra section, while other parts of row A are the mid-orchestra section. Be sure to check out the seating chart to get a better idea of what seats are within what price range.

As mentioned, the front-orchestra is the most expensive area. The mid-orchestra is middle of the row for pricing, while the rear-orchestra is the cheapest area. 

Accessibility

The venue implements various features to allow those with accessibility needs to be comfortable while enjoying a show. 

To make accommodations for those with ADA needs, contact the Box Office at 585-222-5000 or email at [email protected]. Let’s have a look at some of the ADA-friendly features that are available.

Accessible parking

Accessible parking is available close to the rear of the building. There is an accessible entrance into the theater via a temporary ramp in this parking area on the west side of the building. 

Accessible restrooms

You can find accessible restrooms in the side lobby on the main level of the theater, next to the Rothschild Lounge. 

Accessible seating

Seats for those in wheelchairs and companion seats are located in the orchestra. They can be found in the left and right sections in rows P and Y. There is also transfer seating located in the orchestra level in various aisle seats. 

Wheelchair seating can be reserved in advance by contacting the Box Office on the above contact details. 

FM listening devices

FM listening devices are available on a first-come, first-served basis. These devices clarify and amplify the sound of a show for the hard of hearing. They are free of charge, and headsets can be obtained at the Patron Services Station in the lobby. 

Headsets can be collected an hour before a show states. To obtain a device, a photographic ID is required for a deposit. This will be retained until the headset is returned after the performance.

Open captioning

Open captioning is available for the hard of hearing, but only in certain shows. During a performance with closed captioning, text display scroll words can be viewed in sync with the lyrics and dialogue of a show. 

This is available during most matinee subscription performances of the Broadway Season. It is also used in some other select performances. 

Sign interpretation

Most Thursday evening subscription performances of the Broadway Season at the West Herr Auditorium Theatre offer ASL interpretations. It is also available for other select performances. You can contact the Box Office to request sign interpretation for any other event held at the venue. 

Services for those with visual impairments

Audio descriptions for those who are visually impaired or blind are available during Sunday matinee subscription performances of the Broadway Season. Other select performances also have audio descriptions, and you can request audio descriptions for unlisted events by contacting the Box Office. 

The audio description at the theater involves a trained describer narrating the show’s visual elements via a personal headset. Visit the Patron Services Station an hour before the show to collect a headset.